@howtophil on a scale of "people should be able to live in peace" to "some types of people should not exist" please point to the area that's "moderate".
Hint: it's not in the same place as the scale that goes "Amigas rule" to "Commodore sucks".
Payment problem
#SpaceHost Help likes this.
Thanks for checking in!
We're still working on resolving the billing issue with our payment gateway, but it's nearing completion. We’re in the final stretch, and things should be fully back to normal soon.
Rest assured, this hasn’t and won’t affect our hosting services in any way.
We really appreciate your patience and understanding as we wrap this up. If you have any other questions or need a hand with anything else, we're here!
So it's been going on for a little bit. Over 2+ weeks since the final stretch. Is this going to be solved in the next couple of days?
This is defo something that I can't have hundreds come out of my bank due to the hosting service not collecting what I owe you for hosting the previous months. Can you please keep everyone upto date with whats going on.
@sam
Yes, it started a couple of weeks ago and we did send out email notifying customers about the issue.
Not to worry, it will be resolved in a way that won't impact you, and a concession will be given since this is all our fault.
Once again, apologies for the inconvenience.
Samantha Xavia likes this.
🌴 Seph 💭 👾 likes this.
What this instance has
Hey all y'all, just thought I'd toss a note out about the accounts I have here.
Yes, 'I'
This account is the admin account, any questions, comments or issues you have should be directed here.
@recall@taursnd.haus where I share any news articles on recalls I hear about no matter how small, and we also boost recalls when we find them on the Fediverse.
@taurnation@taursnd.haus is where I share all the taurs, lamias and naga art I find online, link sharing only unless it's a commission of mine. Currently it's a #friendica community, but I'm thinking of changing it to a standard account in hopes that it
@vextaur@taursnd.haus is my personal account, where you'll find everything from unboxing to music, random thoughts to memes and much much more
What's with the domain name?
Me and my husband ( @Vik-Thor / Lirleni Hankeshe ) both have taur OC's, a cattaur for him, and a centaur for me, so a taur themed domain seemed fitting.
🌴 Seph 💭 👾 reshared this.
Billing question
@#SpaceHost Help Well that was stupid, I messaged you about a billing question on my Mastodon instance just before it was shutting down, whoops.
Any how, as I asked over there, my payment bounced, apparently my bank didn't like you, and your system is rather hyperactive about re-trying which really pissed them off. I believe it's sorted now, and I updated the card to the same one, but haven't seen a new attempt. Kinda wish y'all took PayPal, that always works.
This is something that has not happened before. The issue with payment was most likely with the bank.
However, thank you for the feedback. We have noted your suggestion
Kāpitan likes this.
Ázzuen ben Aslan 🔜 EF likes this.
A question for the #friendica admins out there.
My instance seems to be missing a user feature, as you can see from the pics, on my old venera.social account (the striped one), there's a 'network widgets' section in additional features, which is missing from my new hosted instance.
Is that an old feature, or is that missing from my instance?
Is it something I as the admin need to activate, or do I need to ask my host to do that?
Thanks
EDIT
Forgot to mention, we're running Friendica 'Giant Rhubarb' 2023.05 - 1518
That's rather old, isn't it?
Vik-Thor / Lirleni Hankeshe likes this.
reshared this
#SpaceHost Help
in reply to Samantha Xavia • • •Hello, thanks for checking in.
It’s been longer than we originally anticipated. In hindsight, our mistake was relying on just one processor rather than having multiple options in place.
Right now, the matter is in the hands of our legal representative, who’s working directly with Stripe to resolve the outstanding requirements.
We’ll keep you updated as soon as we have a green light.
Thanks again for bearing with us!