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Billing question


@#SpaceHost Help Well that was stupid, I messaged you about a billing question on my Mastodon instance just before it was shutting down, whoops.

Any how, as I asked over there, my payment bounced, apparently my bank didn't like you, and your system is rather hyperactive about re-trying which really pissed them off. I believe it's sorted now, and I updated the card to the same one, but haven't seen a new attempt. Kinda wish y'all took PayPal, that always works.

in reply to Kāpitan

This is something that has not happened before. The issue with payment was most likely with the bank.

However, thank you for the feedback. We have noted your suggestion

in reply to #SpaceHost Help

@#SpaceHost Help It was a bit of both, when your first payment request went in at 1031, the bank sent me a text asking if it was valid, and I wasn't near my phone, so it took a bit for me to reply. The bank is showing another charge at 1031, likely your billing system trying again since the first didn't go through, and since then there's been no attempt to collect payment for my instance.